Due to the digital transfer of active license codes, Software Shop LLC is unable to offer refunds or exchanges after delivery & activation/license key use. Returns of licenses are not permitted.
You may ask for a refund if you haven't received the activation or license key from our system. However, when you get the activation/license key, refunds won't be handled.
Make sure the application is appropriate for your system before receiving the activation or license key.
A refund could be granted to you if:
The activation/license key has not been sent to you by the online portal, email, mail, phone, web chat, or any other delivery channel.
We are unable to approve your refund request if:
You have previously received the activation/license key via the web chat, phone, email, mail, or any other means.
Disclaimer
At Software Shop LLC, providing accurate and up-to-date information is highly valued. On our marketplace, a range of security products from reliable partners associated with reputable businesses are offered. It is crucial to understand that we are only an independent online retailer and have no influence over the goods or services that are bought via our platform.Our promise to our customers is to provide accurate and trustworthy information. As a result, we would want to be clear that any registered trademarks, brand names, company names, and product names that are mentioned on our website are the property of their respective owners. We are only utilizing trademarks, brand names, and logos for educational purposes; we make no ownership claims about them. To ensure there are clear understanding, we have clearly stated disclaimers in prominent places across our website. Software Shop LLC is committed to safeguarding customers and abides by the FTC's Mail, Internet, or Telephone Order Merchandise Rule. We want to ensure that you have the choice to buy antivirus software straight from the makers' official websites when it is sold on our platform. We have given customers a clear grasp of how we operate by thoroughly outlining our return and purchase policies on our website. Our goal is to provide customers access to a trustworthy and secure online shop where they can buy security software. Since we are committed to providing assistance and support, we encourage customers to get in touch with us with any queries or problems they may be experiencing.